MarginShock

Website fuel surcharge notice templates

New customers should see a surcharge before they book, not on the invoice. A short banner on your booking page plus an FAQ entry covers it.

01 · Standard

Template · review before sending

Fuel surcharge notice: Because of current fuel prices, a temporary fuel surcharge of $[amount] per [job] applies to bookings from [date]. It covers our added fuel cost only and will be reduced or removed as fuel prices fall. Thank you for understanding.

02 · FAQ entry

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Why is there a fuel surcharge?
Fuel is one of our biggest costs, and prices have risen sharply. Instead of raising our base prices, we've added a temporary surcharge of $[amount] per [job] that covers only the added fuel cost. We review it [monthly] against the U.S. average fuel price and will reduce or remove it as prices fall.

03 · Booking page one-liner

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A temporary fuel surcharge of $[amount] applies to each [job] while fuel prices remain high.

(FAQ)

Website notice questions

01Do I need a website notice if customers get an email?

Existing customers get the email; new customers find you through your website. A notice there prevents surprises for people who've never heard from you.

02Should I show the surcharge in online booking totals?

Yes, if your booking tool allows it. Totals that change at checkout cause abandoned bookings and bad reviews.